MediaMatrix® Integrated Solutions

T E A M

Thomas · Eva · Alan · Martin
Four AI specialists, one unified platform. Each calibrated to communicate at the right level with the right person.
Thomas
Level 1 · Business
Thomas
Property & Development Consultant
Speaks the language of property developers, building owners, and project directors. Compliance, ROI, lifecycle cost, and tenant experience.
Active — 24/7
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Eva
Level 2 · Solutions
Eva
Solutions Advisor
Bridges business requirements and technical specifications. Application design for hospitality, corporate, entertainment, transit, and house of worship.
Active — 24/7
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Alan
Level 3 · Integration
Alan
Systems Integration Advisor
Product selection, system design, I/O sizing, BOM generation, and specification support for integrators, contractors, and design engineers.
Active — 24/7
Open Telegram
Martin
Level 4 · Technical
Martin
Technical Support Specialist
Deep technical support for engineers. DSP configuration, nWare programming, NPA project file analysis, networked systems troubleshooting, and fault diagnosis.
Active — 24/7
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Escalation Path
Thomas Eva Alan Martin Human Support